Items that have no personalisation:
All items that have had no embroidery or printing added can be returned within 14 days of receipt of goods. Please note that LogoMeUp Ltd are not liable for return postage and discretionary 10% handling charge may apply.
Items that have been personalised:
In line with personalised goods and distance selling regulations, personalised items can only be accepted back if faulty. If you discover a fault with any of your garments please advise us via email within 14 days and we will look into this promptly for you. Every effort is made to ensure the goods are as the original specification and proofs are raised accordingly. Please take time to examine the proof closely including all spellings and contact details. If you are unsure as to any colour matches please supply Pantone numbers for each required shade. All garments will be produced as the proof(s) sent. Customers are liable for any amendments and corrections at the proof stage and once approved further amendments cannot be made. Therefore any mistakes with a logo or text that have been approved by the customer does not constitute a fault and full liability lies with the customer.